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Management - Change Management

Topics on this site: Topics on separate sites of our Knowledgebase:
Introduction Resistance to Change
Leadership and Change Business Transformation as Radical Change
Miscellaneous Articles on Change The People Side of Change
   

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Directory
Introduction
Change Quotes On this site, famous change quotes are analyzed from a practical perspective
Five Fundamentals of Dealing with Change This article lays out the five factors that help an individual, an organization, or a community, survive and thrive in the face of massive, constant change
The root ideas in dealing with change There is no "60-Second Change Manager" checklist, no three simple thoughts that can make us masters of turbulence.
Thirteen Tips for Managing Change A list of thirteen tips - not more
Tips and Checklists Tips on what to do in the five steps of a change process
Leadership and Change
Are you a Change Leader? There are different levels of change leader skill and we can develop our strength in each skill as we develop as a change leader. 
Building Successful Teams in the Midst of Transition  Some people seem to thrive on change. How do they do it? How do they manage change in a way that they not only survive, but also excel? One of the most significant essentials for success during transition is teambuilding. Leaders that can challenge, motivate, and empower their teams through change are successful. 
How Transition Coaching Accelerates Leadership Success While newly appointed leaders bring a unique style to the table, they often do not have the necessary information, tools or a plan to make them successful in their new role. Managing the transition is the key to success. Newly appointed leaders must have guidance on how to take charge in their new roles. 
Leaders who Create Change and those who Manage it - How Leaders Limit Success There is no formula for either leading or managing change. Every organization and leader is unique. Leading change, however, is more art than science. Managing change is more science than art. Leaders set the limits of success in their organization by how they manage change.
Leading and Managing Change Leading change management involves some simple, but too often forgotten rules. 
Ready, Willing, and Engaged - A Practical Guide for Sponsors of Change How leaders charged with making change happen can unleash the sustainable change momentum within an organization. Booz Allen Hamilton’s iterative approach to executing change features eight primary levers.
 
Miscellaneous Articles and Information
"ADKAR" - a model for change management This tutorial presents an overview of the ADKAR model for change management. ADKAR is a goal-oriented change management model that allows change management teams to focus their activities on specific business results.   
9 Tips for Change Agents Nine lessons for would-be change agents  
A Blueprint for Change: Appreciative Inquiry How do we free the energy within organizations to find what works in order to enable positive change? 2005  
A Road Map for Change The ability to change is a key differentiator in today’s fiercely competitive global economy. Yet studies consistently show that two out of three major change efforts fail.  2007  
A Survivor's Guide to Organization Redesign All too often, major organization redesigns create little, if any, value. So how does a company avoid such pitfalls and not just survive an organization redesign but flourish in the process?  January 2003  
A Whole-Person/Systemic Approach to Organization Change Management  Framework proposed for designing organization change initiatives in a way that enables stakeholders to perform parallel (though connected) streams of inquiry and design in both cultural and structural systems simultaneously.   
An Ethical, Means Based, Approach to Organizational Change Describes a model to guide the critical decisions concerning how and when to act as an agent of change and to do so within an ethical context  
An experimental study on the impact of change communication management on relationships with employees In this study an attempt was made to clarify the growing importance of communication management (especially the role of relationship management) during change in organisations.   
Approaches to Organizational Change Choosing between Re-engineering & TQM  
Awake at the Wheel: Moving Beyond Change Management to Conscious Change Leadership Discover what you need to become a successful change leader, and why change management is insufficient to support transformational change.   
Building Successful Teams in the Midst of Transition Some people seem to thrive on change. How do they do it? How do they manage change in a way that they not only survive, but also excel?  
Business Performance Management Change: How a Company Can Prepare Whatever their goals, business performance management improvement efforts almost always involve changes to corporate culture. The initiatives that are most likely to succeed are those in which project sponsors focus on the "people" element from the start.  
Business Process Change Glossary This section provides definitions of words, terms, phases and acronyms, frequently used or referenced in the business process change community  
Capacity for Change Why do some companies succeed at transformation while others fail? Our research into change management has yielded an explanation for why some companies succeed at transformation while others fail: Success at transformation is determined largely by an organization's capacity for change.   
Change Breakthrough Analysis  This article introduces a technique that is very powerful in helping people begin to be productive relative to a change initiative.   
Change communication in the context of self-directed work teams This research project collected data about team communication and communication of organizational information within the workplace during the change from traditional authoritarian, top-down leadership to self-directed work teams in different areas of a manufacturing plant.   
Change management strategies for successful ERP implementation When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users ± for one reason or another, they resist the implementation process.   
Change Management Toolbook Offers a broad range of methods and strategies which you can apply during different stages of organizational development; includes Analysis of an Organization's Learning Climate, Creating an Organization's Vision, Creative Planning: Broaden Your Views, The Outer World: Clienting and Total Quality Management, and other sections TOP
Change Project Management -The Next Step This paper will discuss the definition of change projects, the components of a change project and how they relate to the science of project management, and the skill sets necessary to successfully manage change projects.   
Changing Bureaucracy pdf-file  
Changing Management Culture: Models and Strategies to Make It Happen The attached document is a guide to changing management culture.   
Coalition Building - Job #1  This short article introduces some keys to building coalitions that will contribute to the success of your change effort.   
Communicating Organizational Change  The Four Keys to Successful Change Communication   
Consultants in Change Processes When companies retain consultants to help implement strategic initiatives, they often fall into the trap of giving up too much control and overpaying for solutions that don’t work. Here’s how to strengthen consulting engagements and get your money’s worth .  
Cultural Aspects of Systemic Change Management A roadblock to successful implementation of structural change programs, such as TQM or re-engineering, is the vulnerability of such initiatives to powerful, yet poorly understood, cultural influences. This paper provides a theoretical and practical approach to incorporating cultural inquiry into programs for organization change.   
Decisions to Make before Change Perhaps one of the most critical (and obvious) factors in successful organizational change is planning.  
Defusing Downsizing Cutting employees is often necessary, but it's a risky process. Here's how to keep the risks in line.   
Effective Change Survey Results Summary of a survey among 245 individuals  
Founder's Syndrome How Corporations Suffer -- and Can Recover. Getting Stuck in the First Life Cycle of An Organization or Program  
Hearts & Minds For leadership guru John Kotter, changing cultures is rarely about rational choice. Instead, it takes emotion and heart, and leadership at every level of the company. 2004  
How to Build a Critical Mass of Support to Accelerate Your Change Support from stakeholders is essential to the success of every change effort.   
How to build an agile foundation for change The paper explores how today’s environment of constant change requires a new approach to agility and business strategy — an approach that is key to thriving amid change — not just surviving it.   
How to carry out a Continuous Improvement project There are many ways to carry out a Continuous Improvement project. A generic approach is described here which should suit most situations.   
Improvisational Change Model A Recurring Improvisational Methodology for Change Management in ERP Implementation.   
Innovation and Change Management in Small and Medium-Sized Manufacturing Companies This guide is designed to enhance the ability of SMEs to successfully plan and implement change. The specific focus of this guide is to help SME leadership manage change that results in innovation and growth, with particular emphasis on successfully introducing new products and services.   
Introducing and Managing Organizational Change in Support of BPM A business performance management system becomes the pulse of an organization and has significant cultural implications. Developing a well-articulated change strategy with a central focus on outcomes and benefits must be part of any BPM initiative. 2003  
Leading Change Handbook - Concepts and Tools This handbook includes six tools, a brief description of the underlying concepts of each and suggestions on how to use the tools and the resulting data. The tools are appropriate for any change circumstance: examining the organization internally, the external environment or even as a self-assessment of what you need to do to carry out each action step.  TOP
Leading Change with The Balanced Scorecard  A successful Balanced Scorecard program should be a change project, not a "metrics" project. The executive leadership that creates the BSC becomes the guiding coalition for driving change in the organization. By Robert S. Kaplan and David P. Norton   
Leading Transition: A New Model for Change The thousands of books, seminars, and consulting engagements purporting to help "manage change" often fall short. These tools tend to neglect the dynamics of personal and organizational transition that can determine the outcome of any change effort. By William Bridges and Susan Mitchell. TOP
Making Change Happen An Interview with John Kotter. 2002  
Managers and Change: An Oxymoron? If everyone is talking about how critical it is to indoctrinate the concept of continuous change into organizations, why do you suppose so few companies are able to achieve this noble goal? Many companies are finding that the problem sits squarely on the shoulders of line management.   
Managing by Values in the Next Millennium:  Cultural Redesign for Strategic Organizational Change  
Managing Change: Strategy or Serendipity Reflections from the merger of Astra & Zeneca.   
Manipulating Cultural Variables The sophisticated leader recognizes that resistance is really a way of coping. Usually it protects a status quo that has served the organization well in the past. In truth, resistance to change is but a manifestation of cultural values and cultural strengths. Stamping out resistance is about like stamping out corporate culture: possible, but maybe fatal.   
Need Your Change Effort to Actually Work? Simulate It That big change effort you are contemplating is twice as likely to fail as it is to succeed. The best way to avoid failure is to simulate the change first.  
Order in Chaos The Enneagram of Process: A Theory of Change.   
Organizational change and vested interest White paper examining the interrelationship between costs of delay, vested interests and costs of organizational change  
Organizational Values as "Attractors of Chaos":  An Emerging Cultural Change to Manage Organizational Complexity  
Overcoming the "Fiefdom Syndrome": Conquering Office Politics When individuals within a company worry more about defending their turf than moving the organization forward, their actions can hamstring the business. Here's how to combat the problem.  
Planning Change Management Communication This article focuses on targeting the different constituencies likely to receive the message.   
Pulling away: managing and sustaining change Three Strategies for Managing Change and Pulling Away. As the recession deepens, the battlefield will shift from great ideas and strategies to strongest execution.  
Ready For A Change A lack of formal programs to manage change leaves many companies vulnerable. 2004  
Realize results: Busting three common myths of change management. Change management often fails to deliver expected results. Here’s how to achieve them.   
The Business Impact of Change Management If your company is considering a major change project, anything from a software implementation to a merger/acquisition, this article may help you as it focuses on the results of studies (over the last ten years) on organizational change management (OCM) and its impact on obtaining a high project return on investment (ROI.) 2006  
The Dogma of Moving Minds: Managing Transition Managing the transition process can ensure that necessary changes are identified and used to control how the transition will happen, effectively reducing its overall impact and increasing the effectiveness of the change strategy. This article discusses the need for a transition management process and outlines some of the critical factors for successful program implementation.   
The Matrix of Change:  A tool for BPR. BPR efforts suffer from low success rates, due in part to a lack of tools for managing the change process. The Matrix of Change can help managers identify critical interactions among processes.  
The Unseen Reason Why Enterprise-wide Change Efforts Fail In this article, the authors will address the usually unspoken about, central reason why enterprise-wide change fails.  September 2002  
Thoughts on Strategy and Change Initiative Implementation Emergence, Readiness, and Adaptability. In this paper the authors will talk about the problems of implementation in both strategic efforts and internal change initiatives.  
When Everyone Agrees, But Nothing Changes This Study explores aligning people, incentives, and knowledge to overcome organizational inertia. 2003  
Why Change Efforts Fail This article presents a number of change failure themes. Their avoidance may serve to prevent an organization's change process from ending up in the "change effort graveyard."  
Why Good Management Ideas Fail  The Neglected Power of Organizational Culture   
Winning at Change John P. Kotter says that few change efforts accomplish their goals and discusses mistakes made and success factors TOP

 
 

  

 
Publications Literature
In our publications section we have compiled a variety of papers from the themanager.org-team and from our valued partners that focus on change management. They cover topics like:

● the change process
● the role of the change agent
● change projects and initiatives
● communication of change
● the human side of change

Change Articles

Here are some examples:

Internal Communication of Change
By Dagmar Recklies
 

Circling the Pyramid - Building Lasting Commitment to Change   (pdf-file)
by Edmond Mellina

What Makes a Good Change Agent?
by Dagmar Recklies
 

The Role of the Change Master - From Change Agent to 'Change Master'
By Ruth Tearle
 

Managing Change - Definition and Phases in Change Processes
by Oliver Recklies
 

Problems in Managing Change
by Oliver Recklies
 

Transformation Management (Transformation and Innovation)
Ronnie Lessem, University of Buckingham, Uk and Alexander Schieffer, University of St. Gallen, Switzerland
Read a sample chapter of this book here on our Management Portal

Management of Organizational Change : Leveraging Transformation
by K Harigopal
Organizational change is a complex yet essential process for growth and development in business. The Second Edition of the book, examines the nature of this critical process in light of new developments in theory and experience.

Making Sense of Change Management: A Complete Guide to the Models, Tools & Techniques of Organizational Change 
by Esther Cameron, Mike Green

Managing Transitions: Making the Most of Change
by William Bridges
Directed at managers and employees in today's corporations, Bridges shows how to minimize the distress and disruptions caused by change. Managing Transitions addresses the fact that it is people who have to carry out the change.

Building the Bridge As You Walk On It : A Guide for Leading Change
by Robert E. Quinn
Building the Bridge As You Walk On It tells the personal stories of people who have embraced deep change and inspired author Robert Quinn to take his concept one step further and develop a new model of leadership--“the fundamental state of leadership.” The exploration of this transformative state is at the very heart of the book.

Execution: The Discipline of Getting Things Done
by Larry Bossidy, Ram Charan, Charles Burck
Execution is "the missing link between aspirations and results," and as such, making it happen is the business leader's most important job. 

Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them 
by Donald N. Sull
Will Your Organization Still Be Here in Ten Years? 
In Revival of the Fittest, Donald N. Sull takes a provocative look at corporate failure and proposes a practical new model for effecting change that can vastly increase your organization’s lifespan. 

The Heart of Change: Real-Life Stories of How People Change Their Organizations 
by John P. Kotter, Dan S. Cohen
The essence of Kotter's message is this: the reason so many change initiatives fail is that they rely too much on "data gathering, analysis, report writing, and presentations" instead of a more creative approach aimed at grabbing the "feelings that motivate useful action." In The Heart of Change, Kotter, with the help of Dan Cohen, a partner at Deloitte Consulting, shows how his eight-step approach has worked at over 100 organizations.

Leading Change
by John P. Kotter
Kotter's thesis is that strategies for change often fail in corporations because the changes do not alter behavior. He identifies the most common mistakes in effecting change, offering eight steps to overcoming obstacles. 

The Dance of Change: The Challenges to Sustaining Momentum in Learning Organizations 
by Peter M. Senge, Art Kleiner, Charlotte Roberts, George Roth, Rick Ross, Bryan Smith
Peter Senge and company are the hottest thing in the theory of business change these days. THE DANCE OF CHANGE describes ways to initiate and maintain long-term systemic changes in the corporate environment.

 

 
     

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Status: 11. Februar 2014