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Management - Change

Leading and Managing Change Leading change management involves some simple, but too often forgotten rules.

In our experience, we have noticed an unsettling forgetfulness among managers regarding the principles of good change management. Trendy fads designed to produce “quick fixes” are accompanied by decreased awareness of the tools and techniques of change management that have proven effective in the past. Our purpose in this article is to join the “makeover” trend by revisiting and reinforcing some of these basic principles and freshening them up a bit. We discuss what we consider to be six practical aspects of any change process and describe how three successful companies—JP Morgan Chase’s Global Investor Services Division (GIS), American Healthways, and Microsoft—have applied these principles.






Featured Book
Leading Change, With a New Preface by the Author

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Status: 03. Juli 2015