There is no formula for either leading or managing
change. Every organization and leader is unique. Leading
change, however, is more art than science. Managing
change is more science than art. Leading change is not
simply a matter of a leader's style or personality; it
is a leaders philosophy of how to generate and mobilize
the total resources of an organization to enable it to
be its best. Managing change, on the other hand, is
focused on maintaining stability in an organization and
containing the effects of unwanted and unexpected
change. Leaders set the limits of success in their
organization by how they manage change. The different
approaches of two leaders who have created change to
correct problems in our health care delivery system are
discussed. pdf 2004