The attached document is a guide to changing management
culture. For purposes of illustration, this guide
focuses on Modern Comptrollership, but it is generic in
nature and its approach can be applied to any effort to
change management culture in support of Canada's efforts
to modernize and enhance the excellence of our Public
Service. It poses however, a considerable challenge
because it involves deep-seated transformations in how
we perform and perceive our work.
The guide helps to meet that challenge by taking us step
by step through the process of culture change. It
describes various change models and suggests which one
might be suitable for a particular organization or set
of circumstances. It breaks down the change process into
stages and examines each in detail. It indicates what
problems to expect and how to maximize the chances of
success. And it estimates the time and effort that will
be needed to make the change work.
