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10
Point Checklist |
10 point checklist that sets outs the full range of the issues that
need to be addressed in KM. |
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A
strategic pretext for knowledge management |
This paper suggests that one should start with strategy, identify
strategic points of knowledge leverage, and use that to drive KM
initiatives. Pdf-file 2002 |
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Accumulating Knowledge Efficiency |
The ratio of Knowledge Capital accumulation to spending on
information management tracks with market valuation. By Paul A.
Strassmann |
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Are
we Missing Something? |
In this paper we make a distinction between hard and soft knowledge
within an organisation and argue that much of what is called KM
deals with hard knowledge and emphasises capture-codify-store. This
is a major weakness of the current approach to KM. This paper
addresses this weakness by exploring the sharing of ‘soft’ knowledge
using the concept of communities of practice. pdf-file |
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Calculating Knowledge Capital |
No mumbo-jumbo. Here's a simple method for deriving the value of
intellectual assets. By Paul Strassmann |
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Choosing Your Knowledge Management Strategy |
In this paper, we survey a number of different knowledge management
strategies and a range of driving forces for knowledge management
activities. We synthesise these using an extended version of an
existing “KM spectrum”; apply a knowledge engineering approach to
provide further guidance for the KM spectrum; and then describe a
simple classification approach that links the driving forces to KM
strategies, using a number of published heuristics. June 2003 |
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Collaborating for a Competitive Edge |
Read on to find out how collaboration, content, training and
enterprise resource management technologies-along with appropriate
knowledge management practices-can help you extract as much value as
possible from your organization's intellectual capital. |
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Communities of Practice in the Distributed International Environment |
The focus in this paper is on Communities of Practice in commercial
organisations. We do this by exploring knowledge sharing in Lave and
Wenger’s (1991) theory of Communities of Practice and investigating
how Communities of Practice may translate to a distributed
international environment. pdf-file |
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Concepts and controversies |
Article by Victoria Ward and Clive Holtham, Spring 2000 |
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Conceptual Framework For Knowledge Management In Reverse Enterprise
System |
Here emerging discipline of Knowledge management that promises to
capitalize on organizations’ intellectual capital can be utilized as
the motivation for enriching research in the field of reverse
enterprise system. Objective of this paper is to communicate a
critical review of knowledge management in the Reverse Enterprise
System using framework of knowledge chains to outline findings. 2007 |
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Creating Competitive Advantage By Effectively Managing Knowledge |
This paper investigates the vital link between the management of
knowledge in contemporary organizations and the development of a
sustainable competitive advantage. A framework synthesized from a
review of the literature is offered. |
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Developing a Knowledge Strategy |
David Skyrme is a thought leader in knowledge management who has
published numerous articles on strategy that are pragmatic and
grounded in theory. This article is one of his older articles, but
still good. (Jan 1998) |
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Developing a Knowledge Strategy |
While many managers intuitively believe that strategic advantage can
come from knowing more than competitors, they are unable to
explicitly articulate the link between knowledge and strategy. This
article, using examples from several companies, provides a framework
for making that link and for assessing an organization’s competitive
position regarding its intellectual resources and capabilities.
Article by Michael H. Zack. 1998 |
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Effective sharing of knowledge |
Article by Victoria Ward, Summer 1998 |
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Effectively Managing The 21st Century Knowledge Worker |
This paper explores the relationships between the knowledge worker,
leadership roles, and organizational capability by attempting to
describe and discuss the effects of leadership and
organizational-based knowledge management strategies on the
knowledge worker as a value-adder to organizational innovativeness
and competitiveness. |
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Enhancing Organisational Performance Through Knowledge Innovation |
A Proposed Strategic Management Framework. 2004 |
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Environmental Factors |
An Investigation Of Environmental Factors Influencing Knowledge
Transfer |
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Facilitating Knowledge Sharing Through Lessons Learned System |
This paper explores the concepts of Lessons Learned (LL) and Lessons
Learned System (LLS), and then demonstrates the development of
Lessons Learned System (LLS) as part of knowledge management
initiative to facilitate knowledge sharing. March 2005 |
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Gathering Knowledge While It's Ripe |
Growing its inventory of knowledge assets enables an enterprise to
work faster and move on to new things. |
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Global Knowledge Power |
Further accumulation and consolidation of knowledge is likely to
exacerbate global conflicts. By Paul A. Strassmann |
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If
Managing Knowledge is the Solution, then What's the Problem? |
This article presents a taxonomy for describing resources,
capabilities and competitive environments in terms of four distinct
yet related knowledge processing requirements or "problems", viz.,
complexity, uncertainty, equivocality, and ambiguity. Each suggests
a particular knowledge processing capability. |
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Implementing KM |
What's the key to implementing knowledge management? Interview with
Paul Strassmann; gives a quick overview |
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Implementing Knowledge Management: A Practical Approach |
This paper discusses a practical way in which to assess and
implement Knowledge Management. It argues the importance of aligning
KM initiatives to the business goals and managing the key aspects of
people, processes and technology equally. 2006 |
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Integrating Knowledge Management Technologies in Organizational
Business Processes |
Getting Real Time Enterprises to Deliver Real Business Performance.
2004 |
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Is
knowledge the ultimate competitive advantage? |
Business Management Asia talks to Dr Yogesh Malhotra about why,
sometimes, merely possessing knowledge isn't enough; application, he
argues, is everything. 2003 |
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Just-in-Time Knowledge Management |
This paper presents the requirements for just in time knowledge
management (JIT-KM). In order to deliver high-value information to
user for decision-making, one must understand the user’s
preferences, biases and decision context. Pdf-file |
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KM
and Process Performance |
Implications for action, by Fred Nicklos |
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KM
Program Implementation |
Tips & Guidelines “A Practitioners Point of View” |
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Knowledge Management & New Organization Forms: |
A Framework for Business Model Innovation |
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Knowledge Management And The Nonprofit Industry: A Within And
Between Approach |
The nonprofit industry is specifically examined and it is suggested
that the uniqueness of this industry requires both a "within" and
"between" approach to KM. The within approach suggests that
organizational culture needs to be modified to motivate and
facilitate KM processes within the organization. The between
approach suggests that the industry needs to facilitate a KM culture
between organizations in order to effectively leverage money and
knowledge in the industry. 2005 |
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Knowledge Management Architecture |
An effective knowledge management architecture creates competitive
advantage by bringing appropriate knowledge to the point of action
during the moment of need |
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Knowledge Management in Online Distance Education |
In online distance education, knowledge is distributed across both
time and space and may be constrained by social, cultural and
language differences. In such cases, the support of best practices
in Knowledge Management (KM) could be problematic. This paper
studies online distance education provision to identify the major
problems that hinder KM practices. pdf-file 2002 |
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Knowledge Management In Self-Organizing Social Systems |
Knowledge is a threefold process of cognition, communication, and
co-operation. How can knowledge be managed in a self-organizing
system? May 2004 |
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Knowledge Management Tools In Mobile Networks |
This article describes knowledge in general and knowledge management
in particular in the mobile network domain. It continues with
discussing the main features, benefits, challenges and
characteristics of a KM-tool in a mobile operator's organization.
Finally, it attempts to see what future impact KM will have on the
mobile operator's organization. |
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Knowledge Management: A Strategic Tool |
The objective of KM is to support the achievement of
business-objectives. Both knowledge-contributions / sharing as well
as re-use need to be encouraged and recognized at the individual
employee level as well as the company level. December 2002 |
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Knowledge Portals |
Using the Internet to Enable Business Transformation |
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Learing by Knowledge Intensive Firms |
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Linking Knowledge Management and Information Technology to Business
Performance |
A Literature Review and a Proposed Model. 2006 |
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Managing Tacit Knowledge In Organizations |
This paper examines potential ways to observe and manage the
creation and exchange of tacit knowledge within an organization.
Techniques such as communities of practice and the use of a shared
workspace are evaluated using specific examples from a case study.
In addition, the role of management is examined along with several
approaches that can be used to facilitate effective knowledge
sharing. 2007 |
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Managing the Intangible |
This article provides a good bibliography too |
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Measures |
Building Knowledge Management Measures Using the Navy's Approach |
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Measuring and Managing Knowledge Capital |
By Paul Strassmann |
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Metaphors of knowledge management: what you see is what you get |
In our paper we investigate the definition and practice of knowledge
management as perceived by middle and senior managers in
corporations which have been deeply involved in explicit systematic
attempts to manage their information and knowledge, and by
consultants associated with such projects. pdf-file 1999 |
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On
The Use Of A Diagnostic Tool For Knowledge Audits |
The research reported in this paper outlines the construction and
utilisation of a diagnostic tool for performing what we call a
material knowledge audit in an enterprise of medium complexity.
2007 |
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People Are Important! |
Knowledge Management (KM) is widely accepted as valuable means for
organizations to enhance intellectual capital, encourage innovation
and optimize performance. The authors maintain that successful KM
implementation is critically dependent on the collaborative nature
of the organization’s social fabric. They further assert that this
social fabric is significantly influenced for better or worse by
critical non-rational people-factors that are ignored in a typical
KM initiative. 2004 |
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Personalization of information |
The Personalization of Information: Martin Oetting, Winter 2000 |
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Projecting Knowledge Management: Screenwriting As A Tool For
Knowledge-Sharing And Action |
This paper explores the encultured and other kinds of knowledge
which screenwriters target to help audiences receive, and ultimately
act, on a message in a screenplay. It examines the strengths and
weaknesses of sharing knowledge with a broad, public audience as
distinct from within an organization. Finally, it presents five key
tools of the screenwriting art. 2006 |
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Projects As Triggers Of Knowledge Production In Project-Based
Companies: An Autopoietic View |
This conceptual article draws attention to the autopoietic
epistemology as a potential observational scheme to describe
project-based companies’ knowledge production. |
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Prospecting for Experts |
Knowing who to ask can save you time and money. |
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Protecting the Knowledge Enterprise |
As knowledge management changes the rules of competitive
intelligence, offense and defense must merge in a coordinated
strategy. |
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Relating the Knowledge Production Function to Total Factor
Productivity: |
An Endogenous Growth Puzzle. The knowledge production function is
central to R&D-based growth models. This paper empirically
investigates the knowledge production function and intertemporal
spillover effects using cointegration techniques. Time-series
evidence suggests there are two long-run cointegrating
relationships. The first captures a long-run knowledge production
function; the second captures a long-run positive relationship
between TFP and the knowledge stock. The results indicate the
presence of strong intertemporal knowledge spillovers and that the
long-run impact of the knowledge stock on TFP is small. This
evidence is interpreted in light of existing theoretical and
empirical evidence on endogenous growth. pdf. 2005 |
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Rethinking the Knowledge-Based Organization |
In the course of working with more than 30 companies over the past
eight years, I have found that a knowledge-based organization is
made up of four characteristics that can be summarized as process,
place, purpose and perspective. Each of these elements forms a basis
for evaluating the degree to which knowledge is an integral part of
the organization and the way it competes. Executives who understand
how the four elements interact will be able to start changing their
companies to take advantage of the vast intellectual assets hidden
below the surface. 2003 |
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Sharing The Intellectual Wealth |
It's one thing to possess knowledge, another to spread it around. |
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Size Is Important In Knowledge Management |
This paper explores some of the current concepts, information
sources, and various issues surrounding Knowledge Management systems
application, and identifies potential reasons why KM is failing to
deliver the promised, expected results. I purport that
concentrating on a single Knowledge Management approach, excluding
other methodologies, is not an effective approach. August 2003 |
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Small Business |
Smaller-sized Companies Also Need Knowledge Management. by
Antoinette Hylton |
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Strategies for Success: Building Usable Knowledge Management Systems |
Examines the process of building a KM application, with emphasis on
gaining management support, overcoming reluctance to share knowledge
and convincing people to use KM systems. |
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Tacit knowledge: the variety of meanings in empirical research |
Rather than turning to further theory, this paper examines how the
phrase has been applied in empirical research. Pdf-file 2004 |
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Tacit knowledge: unpacking the motor skills metaphor |
Motor skills are held to provide paradigm examples of tacit
knowledge but knowledge management researchers have overlooked
decades of research and theorising on motor skills. A review of this
field shows it to be undergoing considerable intellectual debate
between information-processing and dynamic systems models. Some
implications for knowledge management research and practice are
outlined. pdf-file 2005 |
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The
Business Case For Knowledge Management |
The authors have developed a framework and set of guidelines aimed
at assisting knowledge champions in their efforts to successfully
justify a knowledge management program. 2004 |
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The
Effect Of Communication On Knowledge Sharing In Organizations |
This study attempted to investigate the effects of communication on
knowledge sharing in an organization. Based on the data from COMU
Turkey, the relationships among communication satisfaction,
communicator style, knowledge donating, knowledge collecting, and
seven demographic variables were statistically analysed. 2007 |
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The
Evolution Of Knowledge Management Systems Needs To Be Managed |
In this paper, the authors report the results from a field research
study of information systems in a knowledge-intensive, fast-growing,
and dynamic organization. |
|
|
The
Importance of Knowledge Capital |
Despite claims to the contrary, ownership of Knowledge Capital is
highly concentrated. By Paul A. Strassmann |
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|
The
Knowledge Imperative |
Building competitive advantage through effective knowledge
management: definition of KM, building a knowledge strategy, global
best practices |
|
|
The
Knowledge-Devouring Web |
As Internet-based information sources expand, opportunities for
knowledge creation get left behind. By Paul A. Strassmann |
|
|
The
SECI model of knowledge creation: some empirical shortcomings |
This paper presents a critique of key empirical aspects of Nonaka’s
model of knowledge creation. Pdf-file 2004 |
|
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The
State of KM |
A new survey suggests that a KM investment offers hope for hard
times. May 2001 |
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To
Facilitate Or Intervene |
A Study Of Knowledge Management Practice In SME Networks. February
2003 |
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Training and Performance Improvement Professionals |
Eight Things That Training and Performance Improvement Professionals
Must Know about Knowledge Management. Advocates applying KM
practices such as internal and external knowledge sharing to improve
training and performance initiatives. |
|
|
Trends In Corporate Knowledge Asset Protection |
This paper examines the perceptions of corporate managers regarding
changes in security practices related to knowledge assets at their
organizations in light of recent perceived increases in security and
competitive intelligence threats. February 2003 |
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|
Valuing Knowledge: Is It Worth It? |
One of the most challenging issues in the field of KM is that of
measurement. How valuable is knowledge? How can you justify
investment in this new 'fad' of knowledge management? This article
outlines the nature of this challenge, provides an overview of some
of the methods being used, and discusses the role of the information
professional. |
|
|
Why
Knowledge Management Systems Fail? |
Enablers and constraints of knowledge management in human
enterprises. Pdf-file |
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Why
Three Heads Are Better Than One (How to Create a Know-It-All
Company) |
Even in the best of times, it's a battle to convince employees to
participate in knowledge management programs. But in tough times,
the tendency is for employees to horde what they know. Here's how
some companies convinced individuals to share best practices.
December 2003 |
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