The objective of KM is to support the achievement of
business-objectives. Both knowledge-contributions /
sharing as well as re-use need to be encouraged and
recognized at the individual employee level as well as
the company level. This is best done by measuring and
rewarding knowledge-performance. Sustained strategic
commitment and a corporate culture that is conducive to
knowledge-performance are vital for success in Knowledge
Management. Measures used to evaluate success in KM
must be related to business results. 2002
