themanager.org

Home

Search

Publications

German Portal Bookstore

Newsletter

 About RMP

About themanager

Sitemap


 
Directory
Publications
Literature
Send to a friend
Feedback
 
All links verified as working:
12 February 2007


Industries - Banking, Financial Services 

On this site you will find information about the banking and financial services industry.
The external links in our web directory will lead you to information about
- trends 
- case studies
- industry data
- management best practices and more
that are specific to the banking and financial services industry.

Miscellaneous Articles
Banking and Financial Services in the Internet Age

 

 

Directory
Miscellaneous Articles
Bank Failures in Mature Economies This Basel Committee working paper studies bank failures in eight countries: Germany, Japan, Norway, Spain, Sweden, Switzerland, the United Kingdom and the U.S. It examines the reasons for the failures, how the failures were resolved, and what regulatory changes followed from the crisis. pdf-file 519 KB. 2004  
Bank of England report on the collapse of Barings Bank The full, unedited Conclusion from the Bank of England report on the collapse of Barings.  
Banking Banana Skins Survey What are the potential sources of risks to banks? Read CSFI's 2002 Banking Banana Skins Survey to find out. Pdf-file  
Banking's Changing Dynamics The banking industry, like many others, is changing fundamentally. We see three major dynamics that pose formidable new challenges for financial institutions. One, the industry's scarcest resource has become satisfied customers. Two, value creation is switching from 'stocks' to 'flows.' Three, value is moving from the 'back end' to the 'front end' of the bank. 2003  
Causes and Management of Banking Crises The causes of banking crises can be categorised under several headings: macroeconomic instability; deficient supervision; poor strategies; weak management; inadequate control systems; operational failures; fraud. The experience of a number of countries is reviewed. Whatever the causes, the authorities need a coherent strategy for addressing such crises. Various aspects of crisis management are discussed, and recommendations made. pdf-file TOP
CBI/PricewaterhouseCoopers Financial Services Survey This quarterly survey identifies the current perceptions held by the industry and its plans for investment, human resources, marketing and other strategic developments.  
Central Banks and National Holidays  A list of the countries of the world with links to their central banks and information about their national holidays   
Closing the Productivity Gap Lean Manufacturing for Banks. Pdf-file November 2002  
Consolidation in the European Insurance Industry Do Mergers and Acquisitions Create Value for Shareholders? 2004  
Consolidation in the Financial Sector A study of financial consolidation and its potential effects, by the Group of Ten  
Cross-Border Bank Mergers The Effects of Cross-Border Bank Mergers on Bank Risk and Value. Pdf-file  
Customer Price Awareness Psychology & Pricing  Customers’ price awareness and perception will often effect how price changes impact revenue. Both the availability and quality of price information, such as current interest rates and charges, as well as a bank’s image amongst customers, play an important role in determining this relationship.   
Derivatives Acronyms    
Dictionary of Banking Terms    
Entry into Banking Markets and the First-Mover Advantage Using a sample for 1972-2002 with over 8,000 bank entries into local markets, we find a market share advantage for earlier entrants. Pdf-file. 2003  
European Banks: The Silent (R)Evolution Recent market turmoil and its consequences will negatively impact the earnings of European banks for a considerable time. This reverses a  long period of improvement in profitability and efficiency. But: the current environment should not distract from the trends that have shaped the structure of the industry for the last 10 years and will continue to do so.: consolidation, internationalisation, convergence and deconstruction.   
Focus on restructuring: The drivers shaping the financial services sector This report, written by PwC in association with the Economist Intelligence Unit examines the wider issues behind the increasing focus on restructuring within the global financial services sector. Pdf-file 376 KB  
From aspiration to achievement: Improving performance in the financial services industry This briefing, written by PwC in association with the Economist Intelligence Unit, addresses the key issues that financial institutions are facing with regard to improving performance in key areas of the business. Pdf-file 571 KB. 2005  
Fx Payment Tools Expand As companies increasingly need to buy and sell in nondollar currencies, the banking infrastructure is growing, bringing economies to foreign currency payments.   
Global Corporate Banking 2005 Delivering Profitable Growth in a Crowded Market. Research report. Pdf-file 2005  
Global Financial Services Offshoring Report 2007 This report sets out the best practices that financial institutions should consider in order to be the biggest beneficiaries from offshoring.   
Korean Banking Industry M&As and Competitiveness in the Korean Banking Industry since the 1997 Financial Crisis pdf. 2006  
M&A Activity in the European Financial Services Sector In 2003, over €34 billion of deals were announced in the European financial services sector. This paper looks at the deals, the players and the motivations that are currently driving merger and acquisition activity in the sector, as well as factors that may shape M&A activity in the years ahead. pdf-file 891 KB. 2004  
Managing the value of customers in the Financial Services market This report examines how major products in different customer segments and life stages generate value. The Model confirms the view that a small proportion of customers generate a disproportionate amount of value. Pdf-file  
Measuring Merger Odds for European Banks With consolidation in the European banking industry revving into high gear, A.T. Kearney has developed a methodology to predict the merger prospects for the top 50 European financial institutions—identifying which combinations could create the most value. pdf-file 2005  
Non Performing Loans in India in a Global Context A comparative study of Non Performing Assets in India in the Global context - similarities and dissimilarities, remedial measures. Pdf-file 2002  
Outrunning the Regulators Staying ahead of security rules can create competitive advantages. 2007  
Piecing the jigsaw: The future of financial services Piecing the jigsaw is a paper focusing on the future of the financial services industry and considers the drivers, risks and opportunities, as well as the impact and responses for existing and potential players in the industry. The study identifies five principal drivers that will affect all financial institutions  
Problem Bank Resolution: Evaluating the Options Here, we look at the various options available to deal with problem institutions and evaluate their usefulness. Beyond enumeration, and a heoretical description we present a realistic analysis of the set of options that are available, and have been available to bank regulators. Then, we examine how they have been employed in three cases in the past from different parts of the world. pdf-file 1998  
Putting the “retail” into retail banking This paper discusses how new marketing and sales approaches drawn from the retail industry—such as digital merchandising and providing virtual advice and consulting on demand—are enhancing the customer experience. pdf. 2006  
Securitization Encyclopaedia Topics: Concept of securitisation, Benefits of securitisation, History of securitisation, Sad episodes of Global securitization, Legal issues in securitization, Accounting issues in securitization, Taxation issues, Stamp duty issues, Regulatory capital and banking supervision  
Should banks be diversified? Evidence from individual bank loan portfolios We study empirically the effect of focus (specialization) vs. diversification on the return and the risk of banks using data from 105 Italian banks over the period 1993–1999. Pdf-file. 2002  
Strategies against Price Wars in the Financial Service Industry  As many industries, the financial service industry –specifically in private banking - is currently in a ”price war”. Competitors battle it out with one another using price as their weapon. At the same time, however, they fail to differentiate their products or services sufficiently. This price war leads to enormous value losses. But why do price wars develop? And what strategies can financial institutions pursue to end, or even avoid, a price war? pdf  
Striving for Organic Growth in Retail Banking This report from BCG, using findings from their survey, briefly discusses the process of growth through institutional acquisition, but it primarily focuses on mechanisms for organic growth. Pdf-file 2005  
The customer-led bank Retail banks have long flourished by following a business approach that would spell trouble in virtually any other competitive industry: paying scant regard to the care and nurturing of their best customers. But that charmed existence is coming to an end. Customer defection rates are up, as are the costs of acquiring and retaining new customers. October 2005  
The International Private Banking Study 2005 Covering the period from 1990 to 2004, the sample includes banks from Austria, Benelux, France, Germany, Italy, Liechtenstein, Switzerland, the UK and the US. The intention is to compare the relative strength and competitiveness among all banks by measuring a multitude of ratios of operational efficiency, size, growth and investment performance. pdf-file  
The Limits of Lawyering: Legal Opinions in Structured Finance To what extent should lawyers be able to issue legal opinions that create negative externalities? What should differentiate the roles of lawyers and accountants in disclosing information to investors? Doc-file  
The paradox of Banking 2015 Through market research and interviews with industry executives, the IBM Institute for Business Value identified five major industry trends that will impact the retail banking industry. pdf  
Trends in Competition and Profitability in the Banking Industry: A Basic Framework This paper brings to the forefront the assumptions that we make when focussing on a particular type of explanation for bank profitability. pdf available for download. 2004  
Visible and Hidden Risk Factors for Banks This paper examines the common factors that drive the returns of U.S. bank holding companies from 1997 to 2005. Abstract, pdf-file available for download. 2006  
Want to Know How to Keep Expenses Low? Think Loyalty In financial services, a 5% increase in customer retention produces more than a 25% increase in profit. Pdf-file 2003  
Wealth Management Richer Prospects in Wealth Management, traditional financial institutions should learn to cater for the needs of the "army of instant millionaires", made by the new economy; article by Chuck Callan, Christian de Juniac, Bruce Holley, and Claus Michalk; PDF file  

 

Banking and Financial Services in the Internet Age
Customer Retention in On-line Retail By Dr. Gaby Wiegran and Hardy Koth; Success factors in on-line retail, Customer Retention Website Features, Incorporating A Customer Retention Focus into the Website Design  
E-Banking in Malaysia A Note on Evolution of Services and Consumer Reactions  
How Banks fit in an ... ... Internet Commerce Business Activities Model; article by Dr.D.S.Stamoulis; paper describes an Internet market chart where it is shown where and how banks are involved in this new market and which areas have not yet been exploited  
Incorporating the Dual Customer Roles in e-Service Design A distinguishing feature of e-service is the active and significant participation of customers in the service co-production process. With increasing customer participation in the e-service co-production process, it is important to incorporate customers’ needs both as a co-producer and as a patron into the design of e-service systems. January 2003. pdf-file available for download  
Mobile Financial Services The internet isn't the only digital channel to consumers; by David G.W. Birch  
Online Investment Banking The evolution of - article by Troy J. Strader and Richard B. Carter  
Retail banking via internet Banking online boosts and curbs customer loyalty. By Deutsche Bank Research. 2006  
The Impact of Electronic Commerce on the Retail Brokerage Industry This paper reports on an experiment to examine whether order handling practices by traditional voice brokers and online brokerage firms lead to differences in the quality of trade execution. Pdf-file 160 K  
Value-based e-pricing in the banking sector More a vision than reality  

Related Information
Knowledgebase - Management - Risk Management
Knowledgebase - Management - Risk Management in Financial Services Organizations

Publiations

Practice of strategic planning in German retail banks
by Oliver Recklies
This paper analyses the practice of strategic planning of two major player groups within retail banking business in Germany. Both types of banks face a set of burdens to organise their strategic planning processes. To discuss strategic planning approaches within these organizations the author uses a three step framework of (1) strategic analysis, (2) strategy finding and (3) strategy assessment. Key factors influencing the planning processes will be identified. For each element of the framework the author discusses tools and methods which are employed by bank managers to overcome existing barriers. For strategy assessment two benchmarking approaches are analysed. The author argues that approaches of these banks give an example how small organisations might address the issues of strategic planning.

Eddielogic - The Blog on Strategy - Financial Services Industry
On Eddielogic, our blog on strategy and strategic thinking, our team has written some posts which discuss strategic issues of the automotive industry. So we gave them their own category - Financial Services Industy

 

     

If you have questions or comments to our website, do not hesitate to contact us (comments and questions are always welcomed): webmaster2 AT reckliesmp.de  
Copyright © 2001 Recklies Management Project GmbH
Status: 05. Oktober 2008