From strategy to implementation. The current universal
bank operating model is bordering on collapse and
changes will be needed. In this ‘new normal’, banks will
not only have to worry about classic performance
measures such as Return on Equity (RoE) and Earnings per
Share (EPS). They will also have to focus on regulator
driven measurements, such as delivering minimum capital
and liquidity ratios and complying with new
resolvability requirements. Banks adapting quickly to
these changes will emerge as winners in the marketplace.
Solutions must be found which encompass new business
models, operating models, customer demands and
legislative constraints. 2012 pdf