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Industries - Banking and Financial Services

 

 
Reducing Complexity in Retail Banking: Simple Wins Every Time Banks offer a dizzying array of products and services. Add to the mix new regulations and shifting customer needs, and the industry becomes even more complex. One key to success: a streamlined product portfolio. Like houses with attics full of worn-out armchairs and discarded tables hidden above newly decorated living rooms, most banks have a stockpile of overhauled, outdated products tucked away behind a few shiny innovations. Many of these products require complex activities but have nothing to do with new sales. And the glut of products is limiting not only profits but also the flexibility to react to external pressures. It is time to clean out the attic and focus on products and features that your customers not only want but are willing to pay for. Gaining a competitive edge requires tackling the product complexity challenge. 2013

 

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Status: 03. Juli 2013