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10 Good Reasons for the BSC |
Provides top ten reasons for a performance measurement system -
and not more |
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2GC BSC Resources |
A selection of Books, Papers, and Internet Links that relate to
Balanced Scorecard and related topics. By 2GC |
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7 Steps to Raising your Baldridge Score |
... Towards 300. |
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A Pragmatic Assessment of the Balance Scorecard |
An Evaluation of a New Performance Management System for use in
a NHS Multi- Agency Setting in the UK. July 2002 |
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Adapting the BSC to fit public and nonprofit sectors |
Before Government and Nonprofit organizations can develop a
Balanced Scorecard they must consider alterations to the
“geography” of the model to fit their particular circumstances. |
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Balanced Scorecard Implementation in SME's |
Reflection on literature and practice. this paper discusses the
potential benefits to SMEs in adopting the Balanced Scorecard
methodology and the underlying management processes most
relevant to SMEs. It also makes observations about how use and
value may differ between Balanced Scorecard application in large
and smaller enterprises. |
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Balanced scorecard versus French tableau de bord: beyond
dispute, a cultural and ideological perspective |
Currently much attention is given to strategic measurement
systems with the balanced scorecard as the far most high
profiled. This US-born approach has not been very warmly welcome
in France, where tableau de bord, a French strategic measurement
system, has been used for at least 50 years. |
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Balanced Scorecard: linking strategic planning to measurement
and communication |
This paper discusses issues and strategies in implementing a
Balanced Scorecard approach to facilitate strategic planning in
a small private university library. |
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Balanced Scorecards for Small and Medium Sized Organizations |
Brief but interesting paper |
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Balancing the Scorecard: Using the Value Driver Tree to Address
Strategic Objectives |
A value driver exercise can link key goals to specific
operational initiatives, and demonstrate IT's contribution to
business performance. |
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Beyond the Numbers |
After years of evolution, balanced scorecard applications now
integrate strategy and management for competitive advantage |
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BSC and Sustainability |
Examples from literature and practice. 2002 |
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BSC Collaborative |
Founded and led by the creators of the Balanced Scorecard
concept, Drs. Robert Kaplan and David Norton |
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BSC Overview |
What it is, background, what's new, setting up a BSC |
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Classification Of Balanced Scorecards |
Classification Of Balanced Scorecards Based On Their
Effectiveness As Strategic Control Or Management Control Tools. |
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Communicating and Controlling Strategy |
An Empirical Study of the Effectiveness of The Balanced
Scorecard |
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Deployment of the BSC Measurement System |
Points out the concepts and data management efforts that are
involved in the BSC, and the big implementation problems |
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Evolution of the 3rd Generation Balanced Scorecard |
This paper describes the changes to the definition of the
Balanced Scorecard that have occurred since it became popular as
a performance measurement framework during the early 1990s. |
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FAQs |
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How to Build a BSC |
This three-part e-article describes how to do it using a
step-by-step process. |
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Leading Change with The Balanced Scorecard |
A successful Balanced Scorecard program should be a change
project, not a "metrics" project. The executive leadership that
creates the BSC becomes the guiding coalition for driving change
in the organization. By Robert S. Kaplan and David P. Norton |
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Lessons Learned |
Lessons Learned in Implementing Balanced Measures By Members of
the Balanced Scorecard Interest Group. |
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Managing Complexity |
Hundreds of major corporations are implementing a Balanced
Scorecard in their quest to increase shareholder value. But
success is in the details. |
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Quality, Safety and Environment Care System |
Drawing up a Balanced Scorecard for an Integrated Quality,
Safety and Environment Care System. |
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Questioning the Balanced Scorecard |
Why so many companies are failing to maximize value from their
scorecard initiative. |
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Score it a Hit |
Article by Debby Young in the CIO Magazine; How companies use
the BSC to track whether they are achieving key goals. Why the
scorecard is not a one-time activity but an ongoing process. The
benefits and drawbacks of using the scorecard |
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Stakeholder Theory and Balanced Scorecard to Improve IS Strategy
Development in Public Sector |
We show that stakeholder theory contains elements that are
particularly suited for solving the complexity challenges of
public sector managers. Hence, we argue that stakeholder theory
can complement the BSC by providing a more explicit stakeholder
focus and that this will enhance the strategy development
aspects of the BSC. |
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Sustainability Balanced Scorecard |
Theory and application of a tool for value-based sustainability
management. |
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Sustainability management with the Balanced Scorecard |
In this project, the management tool and methodology of the
traditional Balanced Scorecard have been developed further
towards the „Sustainability Balanced Scorecard“ (SBSC)
integrating ecological, social as well as economic aspects. |
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Tailoring the Balanced Scorecard |
Most companies don’t embrace the textbook approach to
performance measurement by following the Balanced Scorecard to
the letter. In the real world, most scorecards are unbalanced,
reflecting the key drivers of a company’s success. |
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The Accountability Scorecard |
A Stakeholder-based Approach to "Keeping Score". An article
describing an alternative to Kaplan and Norton's Balanced
Scorecard offered by Fred Nickols. It is stakeholder-based
organizational measurement system which is rooted in the
contributions-inducements relationship that defines
organizational equilibrium. |
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The balance on the balanced scorecard - a critical analysis of
some of its assumptions |
This paper first examines the extent to which there is a
cause-and-effect relationship among the four areas of
measurement suggested the financial, customer,
internal-business-process and learning and growth perspectives. |
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The Balanced Scorecard Meets BPM |
Should the Balanced Scorecard be a guiding force in business
performance management? Some say it's too much effort -- but the
results can be stellar. |
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The BSC as a Communication Protocol in Organisations |
The BSC framework, and the processes associated with Scorecard
design are more fundamentally concerned with communication and
articulation of strategy at operational levels. This role for
the Balanced Scorecard, specifically the use of the Scorecard to
communicate operations strategy across intra-organisational
borders is the subject of this paper. |
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The BSC in Higher Education |
Beyond Reports and Rankings. More commonly used in the
commercial sector, this approach to strategic assessment can be
adapted to higher education. |
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The BSC Put To The Test At The University of California |
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The Importance of Activity-Based Costing/Management to the
Balanced Scorecard |
This article considers how Activity Based Costing and Management
(ABC/M) approaches may complement a balanced scorecard effort.
Attention is paid to the critical success factors in ensuring
that ABC/M adds value to the balanced scorecard initiative. |
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The reception pattern of the balanced scorecard: Accounting for
interpretative viability |
Against the background of the evolving management fashion
literature the authors discuss the ‘reception pattern’ of the
Balanced Scorecard (BSC) in the Netherlands. The paper offers a
framework to show how BSC-discourse and its actual use have
developed in interrelated yet loosely coupled ways. |
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Top Ten Balanced Scorecard Implementation Issues |
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Translating Strategy into Action |
The BSC as a new approach to implementing strategy. |
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Twelve years later: Understanding and realizing the value of
balanced scorecards |
The balanced scorecard is one of the most successful, endurable
management concepts in recent years, but it is also frequently
misunderstood. In this article, the co-authors of Making
Scorecards Actionable suggest ways in which managers can make
the balanced scorecard their most valuable tool. |
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Using the Balanced Scorecard in Reforming Corporate Management
Systems |
Not all companies have achieved sucess in introducing this
technique. Factors Responsible for Success and Failure in
Introducing the Balanced Scorecard. Results of a survey among
Japanese companies. |
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Using the Balanced Scorecard to Facilitate Strategic Management
at an Academic Information Service |
This article reports on the implementation of the Balanced
Scorecard model for facilitating strategic management at the
Academic Information Service (academic library) of the
University of Pretoria, South Africa. |
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Using the Balanced Scorecard to overcome barriers in strategy
implementation |
Kaplan and Norton (1996a, 2001a) present four barriers they
claim the Balanced Scorecard can overcome. Based on these
barriers, the author has developed five hypotheses investigating
whether Balanced Scorecard enables more successful strategy
implementation.
The hypotheses are investigated in a case study of the Balanced
Scorecard project at Telemark County Tax Office. |
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Why Balanced Scorecards Fail |
Most Balanced Scorecards fail because they lack a sound
foundation. |
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