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Management - Balanced Scorecard
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Success without the pitfalls |
The Balanced Scorecard is now accepted by many
organisations as a tool that has reinvented the way that
information is gathered, decisions are made and strategy
is implemented. It is reported that over 50% of Fortune
1000 firms now use the scorecard concept. But like any
business process or application, it has its problems.
The advantages of the Balanced Scorecard are well
publicised, so in this briefing the author would like to
concentrate upon two topics:
- Implementation. What are the problems and potential
pitfalls when building a Balanced Scorecard for the
first time?
- Sustaining success. What are the downsides that
long-term users of the Balanced Scorecard must avoid?
This area in particular has received little attention
and warrants investigation. |
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