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Human Resources Management - 360 Degree Feedback 

On this site you can find information about the 360 Degree Feedback system, such as
- theory on the model and the process
- how to use it for best results
- which pitfalls and problems to avoid
- best practices
- results and consequences of 360 degree feedback for companies and employees

 
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Directory
13 Common Mistakes Using 360-Degree Feedback Here’s how to avoid some common missteps when implementing multirater feedback. There are commonalties in the success stories and in the failures of 360 degree feedback systems.   
360 Degree Feedback FAQs    
4 Common 360 Degree Feedback Mistakes Brief article  
Antecedents and Consequences of Reactions to 360-degree feedback This study investigated how attitudes and format of 360 degree feedback affected recipients’ reactions and attitudes following feedback. Managers were less positive, more negative and less motivated after receiving text versus numeric feedback. Leaders attitudes toward the feedback process and levels of organizational commitment influenced their reactions following feedback. pdf-file  
Case Study and Evaluation This study examines the two-year experience of an organization using multi-source (360 degree) feedback as an integral part of its effort to address a number of critical issues being faced. Pdf-file  
Companies Evaluate Employees .. ...from all perspectives; in this article Jayart Kirksey, et al say that the need for accurate, fair performance measurement has increased exponentially, and present 360 as a possible solution  
Effective Use of 360° Feedback Learn why there is a good reason for the 360° feedback resurgence. pdf-file  
Expatriate development: the use of 360-degree feedback This article first reviews the status of expatriate training and the need to evaluate the transfer of this training to expatriate managers on-the-job in a foreign culture. A multisource or 360-degree feedback system is proposed as both a way to evaluate expatriate cultural training at the behavioral and performance levels, as well as a way to develop expatriates to make them more effective once in the local culture. pdf  
Feedback and Coaching in Asia: How Is It Received? Does It Work? pdf-file  
Five Secrets of Success in 360-Degree Feedback Derived from results of survey in Australia of the largest 100 Australian enterprises on whether and how they use 360-degree feedback. Pdf-file  
Goals and Philosophy This article discusses the goals and philosophy  and  reviews the approaches. Pdf-file  
How to avoid a disaster    
Improving the Payoff from 360-Degree Feedback This article describes the authors' research findings on the 360 feedback process. They have discovered six critical factors, or best practices, to help leaders in organizations get the most from their investment in the process.   
Longitudinal Evaluation of a 360 Feedback Program: Implications for Best Practices. Managers (67) and raters (127) participating in a corporate leadership program utilizing a 360 feedback instrument were asked about perceptions and reactions one-year later.   
Mediating Effects in the Relationship between 360-Degree Feedback and Employee Performance The results of this survey show that interpersonal communication and quality of working life have a complete mediating effect.   
Psychometric tests: Using 360-degree questionnaires and feedback: the practicalities The authors explore the (sometimes complex) use of 360-degree questionnaires. This article provides some general guidelines with thoughts about 360 use and abuse.   
Self-Other Agreement on a 360-Degree Leadership Evaluation With the increase in the use of 360-degree feedback measures as a performance appraisal and development tool , it has become more important to conduct research on statistical and methodological practices associated with this method.   
Survey Response Scales When a new 360 survey is developed, one of the tasks is to determine which response scale is most appropriate.   
The three degrees of 360° feedback Giving feedback on management style  
Two Models for 360 Degree Feedback Surveys    

 

 
Literature

The Art and Science of 360 Degree Feedback
by Richard Lepsinger (Author), Anntoinette D. Lucia (Author)
In this comprehensive handbook, human resource professionals and managers learn the best ways to gain commitment to the 360 degrees process, choose appropriate methods, administer the process, present feedback, and implement follow-up. Case studies of organizations including the New York Stock Exchange show 360 degrees feedback in action.

The Thin Book of 360 Feedback : A Manager's Guide
by Michelle Leduff Collins
If you are new to the 360 or multi-rater experience, this book will guide you through the process. If you are a veteran of the 360, this book is the perfect companion for the next time. The brand or type of 360 available to you doesn't matter; this guide identifies the important commonalities and key points and will help you maximize the benefits of the process.The book is designed to be easy to read with useful, "just-in-time" information. For those who are actually participating in a 360, the book offers concrete suggestions about choosing raters and making the most of the information you receive. We hope that you will finish the book with several good ideas on how to use your 360 results.

 
     

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Copyright © 2001 Recklies Management Project GmbH
Status: 03. Juli 2015