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Human Resources Management - Training and Learning

E-Learning

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A blueprint for top-notch training	At many of the bluest of blue-chip companies, training programmes are scattershot at best. A new framework helps your top executives see that truly world-class training means much more than an executive MBA programme here or there, says Bain & Co. November 2002
Beyond training	Reconceptualising learning at work
Distance Learning	Distance Learning: Work and Training Overlap; article by Bill Leonard, April 1996
Electronic Learning Record, Prior Learning Assessment, and Human Capital Accounting	This paper reports on a research project intended to build on understanding and developments in the field of “learning records” as a means of managing learning and human capital. Pdf-file 2003
Evaluation of Trainers	The Ten Rules for Perfect Evaluations. On choosing between training excellence and great evaluations.
Evaluation of training and development programs	A review of literature
Facilitating Work-based Learning:	A Guide for Employers. The purpose of this guide is to help educators familiarize employers and workplace supervisors with the fundamentals of work-based learning and School-to-Work.
Going To Training? Some Hints
How to Make Sure Your Training Produces Bottom-Line Results	Explains several ways to position training to make sure it produces business results.
In search of the perfect e-learner	In this article, Clive Shepherd examines the notion that some people are more suited to e-learning than others, while not discarding the idea that e-learning could be developed to become a medium for the masses. January 2002
Learning Glossary
Learning Styles	This site offers a self-test to determine your learning style
Management Education	21st-Century Leadership: Redefining Management Education, article by  Mark David Nevins and Stephe
Mastering the Training Balancing Act	Companies need to better balance the demands of short-term goals with employees' needs for long-term professional development. The challenge for businesses is to weigh their employees' needs for training to keep skills fresh while watching money spent on training walk out the door when the employee takes another job.
Online Surveys	You can take part in online surveys and afterwards view the results of all participants for free
Running Training Like a Business	Determining the Return on Investment of Your Learning Programs. March 2003
The Walt Disney Approach	Show and Tell: Inside The Walt Disney World Approach to HR Management; article by Leon Rubis, April 1998
Training and Human Performance	Compilation of articles by Fred Nicklos
Training needs	Conducting a training needs analysis
Why Skills-Based Training Implementations Fail	Many companies have implemented one sales methodology or customer service process training program only to find themselves a couple of years later looking for a replacement program because the one they’ve got is perceived as a inadequate or worse - people not following the process or using the tools and management and executives turning a blind eye to such disregard, because in many cases, they weren’t really behind the training program to begin with. Why do some implementations fail and others become a remarkable success? There are many reasons for these failures and every one of them is avoidable if you’re serious about getting the return on your investment. pdf-file

E-Learning

A Case Study of Motivation Theory on the Web-Based Learning	The purpose of this research is to explore the motivation and hygiene factors of individuals when they were learning via the WWW. Pdf-file. 2001
Avoiding e-Learning Failure	A growing number of organizations are embracing e-learning as an advantageous, if not altogether superior, approach to delivering training to leaders and associates. But in their rush to implement e-learning, many organizations are making unfortunate mistakes—missteps caused by their unfamiliarity with the proper uses and requirements of e-learning or miscalculation of the resources and expertise needed to ensure a program’s success.
BSC Approach to E-Learning	Developing a Balanced Scorecard Approach to Measure the Performance of Your E-Learning Initiatives. Pdf-file. April 2003
Business Models for Developing Online Learning Systems	Much of the current expenditure on online learning systems is speculative. A thorough understanding of the benefits and limitations of online learning, coupled with the application of rigorous business models, can reduce the risks of investing in online learning systems. 1999
Cost Savings Opportunities in Corporate Training	Companies are under pressure to streamline business processes, implement global standards, and promulgate uniform best practices across a widely disparate enterprise are finding that e-learning is emerging as a solution. Pdf-file 109 KB
E-Learning	Using technology for knowledge and skills transfer. Pdf-file
E-Learning - Cultural Problems	You Want Me to do What? The Cultural and Psychological Struggle of Putting a Course Online
E-learning - just training online?	A summary of what it is and what it is not
E-Learning Needs Analysis	A hands-on approach to figuring out where you need to expend your training energies.
Electrocuted by e-learning	In the frenzy to jump on the e-learning bandwagon employers and educators are making wrong assumptions about the value and desired results of corporate skills management and education programs. It’s time to step back and examine the roles of technology, learning content and education providers. pdf-file
Five Common but Questionable Principles of Multimedia Learning	This chapter describes five commonly held principles about multimedia learning that are not supported by research and suggests alternative generalizations that are more firmly based on existing studies.  2005
In search of the perfect e-tutor	Research is constantly reinforcing just how important the e-tutor is to the success of an online course. But what makes an effective e-tutor? Clive Shepherd goes in search of the perfect e-tutor and reflects on just what the job has to offer in return.
Making e-learning work	What can trainers do to make the best of the e-learning opportunity? The best way is to copy those who've already made e-learning a success and to avoid the mistakes made by those who've lost out. That's what  this article attempts to do here.
Online Learning	State of the industry report 2001. Pdf-file
Online Learning:	Old Wine, New Bottles or a New Way to Learn in a Post-Modern Society? 1999
Perspectives on cost & effectiveness in online training	In this article, Clive Shepherd shows how, by employing online learning appropriately, trainers can maintain the balance between provide the volume of services required by the organization to meet identified learning needs, to deliver those services effectively and to deliver them at an appropriate cost, while forging ahead and providing a better service - delivering more learning, better learning and cheaper learning.
Skilling up - learning about e-learning	In this article, Clive Shepherd looks at the skills needed to make e-learning a success, at the issues involved in bringing these skills in-house, and at the opportunities currently available in the UK for training in e-learning skills. March 2002
Somewhere a place to learn	What is the ideal environment in which to be an e-learner? In this article, Clive Shepherd explores the advantages and disadvantages associated with learning at the desktop, at home or in the learning centre, and comes to see how all options can work given the right conditions.
Student Attitudes Toward and Participation In Electronic Discussion	This paper reports the findings of a study conducted on Clemson University’s electronic collaboration tool “Collaborative Learning Environment” (CLE)  in order to determine student opinion of the proprietary collaboration tool, and specifically why students didn’t collaborate with each other but instead repeated the teacher-as-questioner and student-as-answerer paradigm.
The classroom trainer in the online world	In this article, Clive Shepherd examines the implications of the e-learning revolution for those who have made their living delivering learning face-to-face, and looks at ways for trainers to make a contribution in an increasingly online world.
The key to e-learning is b-learning	Explains how blended learning, or b-learning, can ease the path to e-learning. 2003

Don't burn your fingers on e-learning: align it to corporate strategy
By George Eybers   
Companies are burning their fingers on e-learning, because they do not link employee development to business strategy. They also do not reward employees for upskilling themselves, says George Eybers, GM of Skills2learn Africa.   He says introducing the concept of lifelong learning is a massive undertaking for most organisations. It requires a major shift in culture, commitment, management buy-in, careful implementation and ongoing support to be successful.

The learning portal: uniting training systems for e-learning success
By Sybille McCloghrie   
Gartner has identified e-learning as one of 2004's hot technologies, but South African companies which have invested millions in implementing e-learning solutions are finding that these solutions are not being taken up by targeted users. Key to creating a true learning organisation, says SYBILLE MCCLOGHRIE, director of Tilos Business Solutions, is a learning portal that unites various training systems under one banner.

12 steps to successful e-learning
By George Eybers
Introducing the concept of life-long learning is a massive undertaking for most organisations. It needs a major shift in culture, requiring commitment, careful implementation and ongoing support to be successful. GEORGE EYBERS, chairman of Skills2learn, says there are 12 basic steps to ensuring the success of an e-learning implementation.

Express to Maximum Value
by William L. Austin, Jr.
Today, many companies have, or are in the process of establishing, their own training and organizational development unit or learning center. With that decision made, the question now becomes: how should the learning center operate so that it adds maximum value? The analogy of a commuter train illustrates how a learning center should operate. The rails, the power lines, or catenaries, the passengers, and the crew all work together to form an effective, high performance system. Their interaction provides a model for the best practice of operating a learning center.