To help inform managers about the tools available to
them, in 1993 Bain & Company launched a multiyear
research project to gather facts about the use and
performance of management tools. Every year or two
since, we've interviewed senior managers and conducted
research to identify 25 of the most popular and
pertinent management tools. Our efforts to understand
the continually evolving management tools landscape have
led us to add five tools to this year's guide-Consumer
Ethnography, Corporate Blogs, Lean Operations, Mergers
and Acquisitions and Shared Service Centers. While none
is new, per se, each tool is growing in use and playing
an increasingly important role in today's business
world. pdf. 2007
