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Introduction

Basics	Benchmarking: Understand the Basics. Pdf-file
Benchmarking Methods and Experiences	This publication provides an introduction to benchmarking methods and records some of the experiences of benchmarking undertaken as part of the three year research and evaluation programme that has evaluated the application of the European Foundation for Quality Management (EFQM) Excellence Model® in Higher Education. (GMP143). pdf-datei
Definition	A short definition of benchmarking
Glossary
Overview	A great overview for the concept and ideas of benchmarking.	TOP
Ten Mistakes to Avoid	Here are some of the most common mistakes organizations make when benchmarking, and how you can avoid them. Short article
The nuts and bolts of benchmarking	This article intents to clarify some terms, explain some processes and,  make the concept plain instead of arcane.

Miscellaneous Articles

An Empirical Comparison of Methods for Benchmarking Seasonally Adjusted Series to Annual Totals	Benchmarking procedures can be used to solve a variety of problems. There are many examples where monthly and quarterly series are benchmarked to annual series. Benchmarking procedures can also be used to adjust regional totals to country totals. Also, the U.S. Census Bureau used benchmarking procedures when changing from one industrial classification code another, benchmarking the past values of the new series to the past annual totals from the previous series.
Benchmarking and the ‘Europeanisation’ of Industrial Relations	The paper traces the origins of benchmarking as a management tool, before going on to specify the role that benchmarking is playing at the three principal levels of the EU: the Euro-company, the EU sector and the Community itself. Pdf-file
Comparison of Nordic Benchmarking Methods	In the Nordic countries benchmarking methods are being used as elements in the regulation of the electricity distribution companies, but the methods and models chosen vary. pdf-file
Follow the Leader	Experts and experienced CIOs share five lessons for effective benchmarking
Guide to Financial Management Benchmarking
High-Velocity Benchmarking	Benchmarking initiatives, which once took months, are now moving more quickly to keep up with the dot-com world. Web-based benchmarking data abounds, but the big hurdle remains speedy implementation of results.
Just Do It ! (1)	Using the benchmarking process to scale the learning curve of other companies is only half the process-improvement battle. Understanding the seven stages of the implementation cycle can help you get a grip.
Just Do It ! (2)	Implementing best practices requires understanding how to allay employees' fears and sidestepping some common pitfalls such as poor communication, insufficient budgets and inadequate executive support.
Real World Results from a Real World Attempt	By J. Gary Augustson; about an benchmarking initiative of The Pennsylvania State University
Seven Steps to Effective Competitor Benchmarking	What is the process for setting the metrics, methodologies, milestones and comparisons which might be used to measure the success of a CI/benchmarking function, or the success of a Strategic Planning department as a whole?
Shared Services: Internalizing Your Way to Benchmarks and Best Practices	Internal benchmarking offers unique opportunities to shared services functions, without the drawbacks associated with external benchmarks. With internal benchmarking, departments can improve their processes and develop best practices through the use of internal data only. pdf-file
The Best-Practices Trap	The argument for adopting "best practices" often seems irrefutable, but don't jump to conclusions about the results. There's no guarantee that practices that worked wonders elsewhere will translate successfully to your company. 2004
Why Benchmarking Doesn't Always Lead to Best Practices	CFOs who are getting maximum payoff for their efforts tell how to grab the benefits and dodge the pitfalls.
Worst Practice	The practice of solving problems by importing best practices is not a best practice.