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Management - Benchmarking  

 

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Directory

Introduction
7 Steps to Better Benchmarking To get the best results from this powerful performance improvement tool, you need a clear understanding of what it can do for you and a well-structured process for your initiatives.   
Basics Benchmarking: Understand the Basics. Pdf-file  
Definition A short definition of benchmarking  
Glossary    
Overview A great overview for the concept and ideas of benchmarking. TOP
Ten Mistakes to Avoid Here are some of the most common mistakes organizations make when benchmarking, and how you can avoid them. Short article  
The nuts and bolts of benchmarking  This article intents to clarify some terms, explain some processes and,  make the concept plain instead of arcane.  

Miscellaneous Articles
A Case Study in Productivity Benchmarking: Methods and Lessons Learned Productivity benchmarking allows software development projects and organizations to compare themselves to the market place in a given sector of industry. However, in practice benchmarking presents many difficulties such as identifying a meaningful basis of comparison.   
A Global Vision over Benchmarking Process: Benchmarking Based Enterprises The benchmarking approach based on the vision “from the whole towards the parts” (meaning a fragmented image of the enterprise’s value chain) reduces the focus of the benchmarking process of the enterprise.   
An Empirical Comparison of Methods for Benchmarking Seasonally Adjusted Series to Annual Totals Benchmarking procedures can be used to solve a variety of problems. There are many examples where monthly and quarterly series are benchmarked to annual series. Benchmarking procedures can also be used to adjust regional totals to country totals.   
Benchmarking and the ‘Europeanisation’ of Industrial Relations The paper traces the origins of benchmarking as a management tool, before going on to specify the role that benchmarking is playing at the three principal levels of the EU.  
Benchmarking Best Practices Performance Results and the Role of Senior Management Why are some businesses so much more successful at product development than the rest? The new products benchmarking study examined 17 best-practice topic areas, ranging from new product strategy through to climate and culture. I  
Comparison of Nordic Benchmarking Methods In the Nordic countries benchmarking methods are being used as elements in the regulation of the electricity distribution companies, but the methods and models chosen vary.  
Guide to Financial Management Benchmarking The main purpose of this Guide is to ensure a common understanding of the concept of financial management benchmarking across government. It is intended to be a tool that provides guidance and advice.   
Real World Results from a Real World Attempt By J. Gary Augustson; about an benchmarking initiative of The Pennsylvania State University  
Seven Steps to Effective Competitor Benchmarking What is the process for setting the metrics, methodologies, milestones and comparisons which might be used to measure the success of a CI/benchmarking function, or the success of a Strategic Planning department as a whole?   
Shared Services: Internalizing Your Way to Benchmarks and Best Practices Internal benchmarking offers unique opportunities to shared services functions, without the drawbacks associated with external benchmarks. With internal benchmarking, departments can improve their processes and develop best practices through the use of internal data only.  
The Best-Practices Trap The argument for adopting "best practices" often seems irrefutable, but don't jump to conclusions about the results. There's no guarantee that practices that worked wonders elsewhere will translate successfully to your company.  
Worst Practice The practice of solving problems by importing best practices is not a best practice.   

 
 

  

 
Publications   Literature
The Worst Thing about Best Practices
By Michael W. McLaughlin
Few consulting “tools” are more widely abused these days than so-called best practices. It’s no wonder most banks, supermarkets, airlines, retailers, and consulting firms look astonishingly similar—they’ve been busy copying each other’s best practices for decades. What’s most alarming is how ingrained their use has become in the language of consultants and clients. Best practices have joined the long list of meaningless phrases like scalable strategies, seamless integration, and transformational initiatives.
  Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets and DEA Excel Solver
by Joe Zhu
This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective.

The Basics of Benchmarking
by Robert Damelio
Gain a fast and thorough overview of benchmarking concepts. Put together a benchmarking team and quickly get everyone up-to-speed. Prepare a site visit plan.

Driving Your Company's Value: Strategic Benchmarking for Value
by Michael J. Mard, Robert R. Dunne, Edi Osborne, James S. Rigby
is a step-by-step book presenting a valuation-oriented methodology that helps companies maximize shareholder value. It offers clear, concise, and concrete methods for management to create and preserve value, complete with case study applications.

 

 
     

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Status: 13. November 2013