Organisations are increasingly seeking business
opportunities in foreign countries. As a result of this
trend, human resource professionals in international
firms are faced with the pressing issues of selection,
preparation, communication whilst offshore and
repatriation while still managing the careers of
international employees. Both domestic and international
human resource literatures are reviewed with the intent
of identifying the "best practices" for expatriates.
This study presents the results of research which
ascertains the importance of these four aspects in
contributing to the success of expatriate assignments.
Using a single case study approach, the international
human resource practices of Barclays Africa (BA) are
examined. Data from questionnaires, focused interviews
and existing documents were used to compare the research
questions to the practices of Barclays Africa. As
hypothesized, all "best practice" variables were found
to apply in Barclays Africa, albeit in differing
degrees. The implication of these findings for Barclays
Africa and for South African Multinational Corporations
(MNC) in general are discussed. The implications for
international human resource literature and for
practical use are also explored. The results confirm the
importance of selection, preparation, management and
repatriation in contributing to the success of
expatriate assignments. Future research suggestions are
provided.
