A study involving over 200 senior managers demonstrates
that overall firm performance is strongly influenced by
how well a firm’s business strategy is matched to its
organizational structure and the behavioral norms of its
employees. The authors identify a taxonomy comprised of
four different combinations of structure/behavior types,
which they label as: Management Dominant,
Customer-Centric Innovators, Customer-Centric Cost
Controllers, and Middle Ground. These alternative
structure/behavior types are then matched with specific
business strategies (i.e., Prospectors, Analyzers, Low
Cost Defenders, Differentiated Defenders) in order to
identify which combination(s) of structures and
behaviors best serve to facilitate the process of
implementing a specific strategy. pdf 2005
