Lean Six Sigma's growing popularity in the services
industry masks a downside. Many organizations have
invested a great deal only to see little value result
from their work. An upfront diagnostic X-ray helps
companies get more from their efforts. Companies that
are yielding the biggest gains from Lean Six Sigma are
deploying an upfront diagnostic X-ray to help them
identify the most critical opportunities. Performed by a
small advance team of black belts, the diagnostic X-ray
consists of three steps Pdf. 2008
