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Articles
A Primer on Behavioral Marketing This paper is the first in a series examining the concept of behavioral marketing. In this Primer on Behavioral Marketing, we explain what defines behavioral marketing, how it is different from traditional marketing, why it works and how to begin adapting behavioral marketing into your company’s online presence. pdf-file   
A Summary of “Crossing the Chasm” This paper summarizes key points from the book by Geoffrey A. Moore. pdf  
Accelerating Past the Chasm: Marketing, Adoption, and Discontinuity This writing looks back to the time when Chasm marketing was new and discusses what it tells us today  
Ambush Marketing: What it is, what it isn't Looking at the football World Cup one cannot fail to be aware of ambush or guerilla marketing. With a large number of brands undertaking effective football-related promotional activity, the question needs to be asked whether there is any real value in being an official sponsor of such an event.  
Building the Business Case for Marketing Is Job One for Business Marketers Proving marketing’s investment value, then marketing the function itself, top the list of challenges ahead. Pdf-file  
Can good marketing carry a bad product? Evidence from the motion picture industry We examine the relative roles of marketing actions and product quality in determining commercial success. Using the motion picture context, in which product quality is difficult for consumers to anticipate and information on product success is available for different points in time, we model the effects of studio actions and movie quality on a movie’s sales during different phases of its theatrical run. pdf. 2006  
Chasm Marketing: The Revised Technology Adoption Life Cycle    
Corporate Blogs for Technology Businesses: Authentic Marketing at Work There are many ways to market your company on the web. Now we have another important alternative:  the Corporate Weblog (blog). 2006  
Global Marketing A Model of Global Marketing in Multinational Firms: An Empirical Investigation  
I am a Marketing Person - Not a Miracle Worker Whether you are working on a competitive analysis, datasheet, or complete roll-out for a new product, this job is a hundred times harder if the product was not designed with the market in mind.  
ICC International Code of Direct Marketing    
In Marketing, Logic Ain't Logic Ever wonder why big consumers of gourmet ice cream are also devotees of diet soda? Forget it, because if logic worked in the marketplace, we'd all be rich.  
Innovation by the Bundle Instead of selling products or services separately, innovative companies can bundle them into combinations that are more valuable than the simple sum of their parts. Consumers will pay a premium for such “lifestyle solutions,” and they will remain highly loyal to those that deliver real value. pdf-file 302 KB. October 2003  
Inside Sales Not sure how to work with your sales and marketing departments? Learn to speak the language of your colleagues; by Stewart Deck, from CIO Magazine 2002  
Invitation Marketing - Ad Avoidance Invitation Marketing: Using Customer Preferences to Overcome Ad Avoidance  
Marketing Automation Ten reasons to invest, a preparatory list, and a decision tree to selecting the best software  
Marketing Departments Market knowledge, social capital and absorptive capacity: An analysis of knowledge spillovers within marketing departments. This  working paper investigates how marketing professionals’ intra-departmental social network is associated with their knowledge about customers, competitors, and technology. file-file  
Marketing Leadership When Times Get Tough, Marketing Leadership Starts At The Top: Ray Trapp, Winter 1999  
Marketing to Kids -- Do's and Don'ts Researchers often complain kids can't make the jump from concept to real-world product. Well, now, you can say the same about some brand managers.   
Marketing: Underrated, Undervalued and Unimportant? A recent Accenture study reveals that few organizations can articulate how marketing contributes value. Leading companies are adopting a new approach to marketing based on customer insight – and ensuring that the marketing workforce can successfully implement the new approach. December 2003  
Mixed Up Over Identities This article reports the findings of a literature-based study that sought to clarify the  imensions of an organization’s identity, or what is sometimes known as, “The corporate identity mix”. Pdf-file 518 KB. 2002  
Niche marketing What Business Are You Really In? The Art of Niche Marketing: Susan Carter, Spring 2000  
Not Just Effective but Efficient A New Blueprint for Marketing in an Era of Fragmented Media. Experts from Booz Allen offer their recommendations on how to ease the transition to more efficient and effective marketing.  
Personalization A guide to Personalization 101, brought to you by three companies that are doing it right.   
Product Conception This article describes a product planning system that works well for most companies  
Product Design: Designed to be loved As consumers are increasingly drawn to ‘lively’ designs with an element of surprise, creating products with true charisma becomes an important way to differentiate a company from its rivals.   
Product Marketing Defined The breadth and depth of the product marketing role  
Reputation: a business critical asset This article examines why an enhanced reputation is necessary within an emerging stakeholder economy, contemporary threats to reputation and why more than ever an integrated approach is essential if such perceptual assets are to be protected.  
Revisiting Marketing’s Lawlike Generalizations pdf-file  
Sponsorship Marketing How to capture the real value from sponsorship marketing. This paper discusses the ins and outs of sponsorship marketing. It outlines how to align the sponsorship property with business goals and discusses the importance of measuring performance. It also offers guidelines for negotiating contract terms and agreements, and the best ways to design a market activation strategy. pdf-file 1.68 MB. 2003 TOP
Success Factors of Place Marketing A Study of Place Marketing Practices in Northern Europe and the United States. Doctoral dissertation. 2003. Pdf-version available for download  
Taking Global Brands to Japan The world's ultimate luxury market can be a tough one to crack. Some successful retailers offer their strategies. January 2004  
The 10 Big Bad Ugly Mistakes in Direct Mail     
The Antecedents of Sales-Marketing Collaboration: An Empirical Investigation The successful marketing of fast moving consumer goods (fmcg) demands coordinated and collaborative relations between sales and marketing departments. However, while a large number of empirical studies have focused on marketing’s relations with other functional groups, the sales and marketing interface remains unexplored. pdf-file 153 KB. 2004  
The new dominant logic of marketing: Views of the elephant This paper suggests that the type of product only moderates marketing. Other developments, such as increasing choice and complexity, are also influencing marketing practice. So is the pressure for accountability. Pdf-file. 2004  
Top ten marketing tips Article by Martin Payne of Through the Loop, Spring 1999  
Why Should Marketing and Manufacturing Work Together? This paper presents an exploratory investigation of the Manufacturing/Marketing (hereafter M/M) interface. Abstract, Pdf document for download available  
Your Company's Identity Crisis  Consider these three hypothetical business communications challenges involving a company's identity. Unless carefully addressed, they clearly will send the chief communications executive right around the bend.  
Other Information
Database Marketing How it works
Database Marketing Tools A database-management-system, Querying-tools, Tools for interaction with the data ( forms, reports), Presentation-tool
Definitions Basic definitions for Advertising, Marketing, Promotion, Public Relations and Publicity, and Sales
Geo-Marketing Definition and overviews
Glossary of marketing terms
Guidelines, codes and rules Provided by the International Chamber of Commerce
Internet Marketing Dictionary
Occupation Outlook Advertising, Marketing, and Public Relations Managers

  

Literature

Marketing Management
by Philip Kotler
Kotlers world-wide best seller is one of the classic marketing books that are essential for the understanding of marketing - a must-have!

Marketing Moves: A New Approach to Profits, Growth & Renewal 
by Philip Kotler, Suvit Maesincee, Dipak C. Jain
The Internet, globalization, and hypercompetition are dramatically reshaping markets and changing the way business is done. The problem, says internationally renowned marketer Philip Kotler and his coauthors Dipak C. Jain and Suvit Maesincee, is that marketing has not kept pace with the markets. In today's world, customers are scarce-not products-and classic marketing needs to be deconstructed, redefined, and broadened to reflect this new reality.
Marketing Moves describes the next transformational imperative for marketing-and for any organization competing in our customer-ruled, technology-driven marketplace. It calls for a fundamental rethinking of corporate strategy to enable the ongoing creation and delivery of superior value for customers in both the marketplace and the marketspace. And it appoints marketing as the lead driver in shaping and implementing this new strategy.

 

     

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Status: 08. Juni 2008