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Effectively Managing Team Conflict |
Successful managers can effectively manage conflict.
This ability is considered a core competency and is
required of managers who want to grow and advance.
Unfortunately, it is also one of the most difficult
skills a manager can develop. The objective of this
white paper is to illustrate team conflict symptoms and
causes; to determine how to address team conflict using
specific tools, skills, and processes; and to improve
the ability of managers to build teams that can deal
effectively with both healthy and unhealthy conflict.
This paper is written from the point of view of a
manager, supervisor, or team leader. Although written
from this perspective, team members or individual
contributors can certainly benefit from reading this
paper as well.
pdf |
