If employee surveys are poorly designed and implemented,
they can do unintended damage. A failed survey is more
than a waste of organisational resources - it can
negatively impact employee engagement, which is a direct
and vital condition for organisational success.
Why do surveys fail? Through the work of Mercer’s
Organisation Research team on more than 1,000 survey
projects, 10 key areas within the survey process have
been identified that consistently stand out as potential
stumbling blocks to survey success.
