More than ever before, organizations are of the belief
that their people are a significant differentiator—that
they are the business. But many are failing to transform
this powerful belief into action. And those that are,
are failing to see the results that should logically
follow their attempts to build or enhance their human
capital. Instead, commonplace are the organizations that
continue to struggle to find and keep great people -
regardless of economic cycles - and waste valuable
organizational resources. pdf