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Management - Balanced Scorecard

The BSC as a Communication Protocol in Organisations The BSC framework, and the processes associated with Scorecard design are more fundamentally concerned with communication and articulation of strategy at operational levels. This role for the Balanced Scorecard, specifically the use of the Scorecard to communicate operations strategy across intra-organisational borders is the subject of this paper. The paper reports on research carried out in a multi-divisional organisation, and shows how a modified Balanced Scorecard design process allowed a firm to rationalise its strategic communication so that only relevant information is transmitted, and how this simplified communication formed the basis for the design of a Strategic Control system. pdf-file 2001






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Copyright 2001 Recklies Management Project GmbH
Status: 03. Juli 2015